Knowledge Base

We invite you to explore our knowledge base supporting users in their day-to-day work.

Over time, the Knowledge Base will also include guidance for Administrators and IT Departments on migrating infrastructure to the Azure cloud.

As a company, we have 15 years of experience providing IT services to businesses across Poland. On our Blog, we would like to share our thoughts, ideas, best practices, and solutions worth implementing — not only in large enterprises.

We encourage discussion and exchange of views.

Migrating Your Business to Microsoft Office 365: Benefits for Security and Efficiency
Migrating your business to Microsoft Office 365 is today not merely a technical change, but a strategic investment in security, efficiency, and organisational growth. Microsoft's modern cloud tools enable faster, safer, and more flexible working, and a properly planned migration — carried out by CLOUDPANIC — guarantees a smooth transition to an environment that genuinely increases your company's competitiveness in the market.
Office 365: How to Create a Distribution List?
Creating a distribution list in Microsoft 365 is a quick way to streamline communication within your organisation and manage larger groups of recipients from a single email address. In the step-by-step guide below, we show how to create such a list in the Office 365 admin panel, what to pay attention to, and what permissions are required to complete the process correctly.
Office 365: Outlook Web and Shared Mailboxes
Shared mailboxes in Microsoft 365 are a practical and secure solution that allows multiple users to access a common email address without the need to create additional accounts. They are ideal for customer service departments, project teams, and reception desks. In this guide, we walk through step by step how to create a shared mailbox, assign permissions, and start working with it in Outlook — quickly, correctly, and in line with administrative best practices.
Office 365: Professional Email Signatures in Outlook Web
Adding a corporate email signature in Outlook Web is a simple way to unify communications, build a professional image, and meet organisational requirements. In this short guide, we show how to create or edit a signature in Outlook within Microsoft 365 step by step, where to find the relevant options, and what to keep in mind to ensure the email signature is applied correctly to every outgoing message.